The $3 Billion Productivity Gap: Why Small-Medium Businesses Operate at 47% Efficiency
The structural inefficiency that supervision-by-architecture absorbs. McKinsey on the 47% productivity gap and the SaaS-automation pattern in regulated back-office work.
“Small businesses are 47% as productive as large firms, and this productivity gap is equivalent to 5.4% of US GDP… Technology adoption through SaaS providers automating back-end operations like compliance and accounting has saved businesses significant time.”
— via McKinsey Global Institute | Small Business in America: Time to think big